
Booking Information & Conditions
Broome & The Kimberley Holidays are a professional Kimberley based Company specialising in selling Broome, The Kimberley, Western Australia & Northern Territory. Travel to the region has not been included in these packages, which allows flexibility in choosing the best deals available at the time of booking. Qantas, Skywest, Virgin Blue and Airnorth have regular flights, giving a choice of entry and departure points.
With our expert knowledge, Broome & The Kimberley Holidays give you the security of knowing all itineraries are professionally organised, ensuring visitors will experience the best the destination can offer.
All tour product may be booked with a minimum of two passengers.
Tickets – Tickets will be issued to your Travel Agent on receipt of the final payment being made by your Travel Agent to Broome & The Kimberley Holidays.
Minimum Booking Requirement – A minimum booking of 2 nights accommodation or two services (eg a day tour and one nights accommodation) is required.
Deposits – A non refundable deposit of $110 per person is required within 7 days of making your arrangements. Some bookings may require additional deposits. Where full payment is received immediately, a deposit of $110 per person is deemed to be a portion of the full payment. A deposit acts to hold the services requested but does not guarantee prices.
Final Payment – Final payment must be made no later than 35 days prior to departure (45 days for Rail and 95 days for Cruises) or your booking will be automatically cancelled.
Prices – All prices in this brochure are quoted in Australian dollars and are subject to change without notification. Credit card surcharges apply.
Fuel Surcharges – Prices are subject to change due to suppliers implementing a fuel surcharge or increasing existing fuel surcharges.
Late Bookings – Any bookings made within 10 days of travel may incur a $55 fee. Bookings made within 35 days of travel, or inside supplier cancellation fee periods will require a Credit Card Guarantee before we can proceed with the reservation.
Hotel Accommodation Definitions – Per room per night cost is based on 1-2 passengers sharing the room unless otherwise stated.
Concessions – Some pensioner concessions are available. The Entitlement to Concession Travel Certificate must be produced when the deposit is paid, or a reduction on tour cost cannot be given. Children can obtain a reduction on some tours.
Child Costs – Child costs, where they are available at the time of booking are at the discretion and on the conditions of the operator.
Travel Insurance – It is strongly recommended that you insure yourself fully to cover all eventualities and provide added security in the event of mishaps occurring. Ask your agent or Broome & The Kimberley Holidays for advice in this matter.
Itinerary – Broome & The Kimberley Holidays and their suppliers reserve the right to amend or cancel a tour if there are insufficient passenger numbers or due to other unforseen mitigating circumstances.
Minimum Numbers – Some tour operators require minimum numbers to confirm a tour. As such, some bookings may be waitlisted until these minimum requirements have been reached. If a tour is not confirmed for this reason, a full refund will be issued.
Holiday Costs – While every attempt has been made to provide accurate information, details of particular tours described in this brochure may have changed since the brochure was published. Also, changes in fares and other charges may affect the price of particular tours. Services are subject to cost increases until paid in full.
Hotel Deposit – Some hotels may require a cash deposit should you be unable to provide a credit card imprint.
Hire Vehicles Age Limit – 25 years is the minimum but some companies make special allowance for drivers 21 years and over. Provisional licences are not accepted. All hire rates in this brochure include collision damage insurance. A non-waiverable damage excess applies to all vehicles.
A bond for petrol and insurance excess is payable to the company at the time of collection of your vehicle. This bond is fully refundable, less petrol, when the vehicle is returned in an undamaged condition. Bonds are usually taken in the form of a credit card deposit or pre-authorisation of a credit card however other forms of payment may be accepted, each individual car hire company varies as to what they will accept. Insurance is completely void for normal sedans if driven on unsealed roads. All distances, driving times, and maps shown in this brochure are designed as a guide only. Additional charges will be levied direct to Car Hire Operator. Please refer to Terms & Conditions provided to you at time of booking.
Responsibility – Broome & The Kimberley Holidays finalise all arrangements for these tours upon the express condition that it shall not be liable for any injury, damage, loss, accident, delays, generally which may occur either by reason of any defect in any vehicle, vessel or aircraft, or through any acts of default of any company or person engaged in conveying or accommodation of passengers, or in the carrying out of arrangements of the tours, or otherwise connected to product. This in no way extinguishes the responsibility for errors made by Broome & The Kimberley Holidays.
Broome & The Kimberley Holidays are not liable for and deny all responsibility for personal injury caused by circumstances outside its control. Broome & The Kimberley Holidays cannot accept any responsibility for any operator changing or withdrawing prices, details or services shown, all are subject to alteration without notice.
The carriers carry no responsibility for statements in this brochure, and their involvement is as carriers only. Broome & The Kimberley Holidays shall indemnify them against any claim, action, loss or damage which may be made against them or which they may incur as a result of any misdescription or misleading information contained in the tour literature. All holidays are subject to availability.
Broome & The Kimberley Holidays is a wholesaler and in the provision of holidays acts solely as an agent on behalf of the principals. These principals are all land and transport suppliers including the range of hotels, car companies and boat companies used in the holidays by the client and featured in the Broome & The Kimberley Holiday brochure. Broome & The Kimberley Holidays is not a principal and acts solely as an agent between the principal and the third party (client) it is not responsible for monies paid in advance to the principal by Broome & The Kimberley Holidays on behalf of the third party (client) if the principal is unable to provide that service either by default, insolvency, liquidation, change of ownership or operation difficulties.
Cancellations – If you cancel or terminate your holiday we will charge a cancellation fee:
Prior to Final Payment – there will be no refund of your deposit ($110 per person) or any additional supplier deposit that may have been collected.
After Final Payment – refunds will only be made at the discretion of Broome & The Kimberley Holidays and our suppliers.
Amendments – Any amendments to arrangements already confirmed may be charged at $55 per person and any supplier charges levied.
Refunds on Services – In respect of accommodation, meals, sightseeing, tours or other services which were included in the holiday cost but not utilised, a refund will be available less $55 per person handling fee and any other cancellation fees charged.
Copyright – All material contained on our website and within our brochure publications is copyright. Reproduction in whole or part is not permitted without the written permission of Broome & The Kimberley Holidays.